If you are recieving 4 digits then looking up a number that matches this will show none, you need to look up one of your three digit extn numbers prefixed by a 7 to see if this is being used to get a 4 digit incoming number to a three digit extension. if you are going down the dnis path you should first be checking in cmd 3512 for the incoming route to see how many digits are being sent to you, then you can work out what to look up in 7600. you also need to see how 7 is broken down in cmd 20X (probably 200) as I notice above you mention extn 711 yet the front desk has 4 digit numbers beginning with 7. RE: Neax 2000 IVS - Ext questionsĪt a guess 7999 is your built in modem number check cmd 4010. and I don't want to touch anything til i know what it does and why. don't fix it until its broken definitly applies here. I don't want to make any changes til I understand why things are the way they are. or is it just how it was originally setup. but it also has 8 numbers ranging from 7901-7908. everyone in the building who has a phone has a 3 digit ext that is in the 400's or 500's. but they were created with 4 digit ext's instead of 3. the other thing I have noticed is the receptionist phone has 8 virtual ext's. I am just trying to understand why and how it works. i know this is long and most of these are probably questions that are dumb. so when you dial 296, it transfers to one of the 8. i know that there are 8, 4 digit extensions that used for voicemail. also is 296 something that is the default for the voicemail or is that setup somewhere in the pbx. So I don't get what you could just associate 296 with that DID number. you dial our DID number that goes to 196, then 196 is setup to forward all calls to 296. but for some reason to access the voicemail from the outside. and if forwards to our one of our voicemail lines. Well I came across come ext's that are wierd and I was wondering if anyone had any clues to what they did or if they were created on accident.

Just trying to learn as much as I can about the system. I have been going through our pbx just seeing what data is where.

Nec neax 2000 ivs